Navigator Training
Strong navigation teams don’t just happen — they are built through intentional training, skill development, and support. NaviPrep equips oncology navigators with the knowledge and confidence they need to guide patients, collaborate with providers, and improve outcomes.
Looking for our Non-Profit arm, NaviPrep Institute? Click here: NaviPrep Institute
What Our Training Covers
Our programs are oncology-specific, grounded in best practices, and tailored to your cancer center’s needs. Training modules can include:
- Foundations of Navigation
Role clarity, scope of practice, and patient-centered principles. - Oncology Knowledge Essentials
Cancer basics, treatment pathways, and terminology for non-clinical navigators. - Advanced Navigation Skills
Complex case management, communication strategies, and multidisciplinary coordination. - Accreditation & Compliance
Preparing teams for CoC, NAPBC, and other accreditation requirements. - Workflow Optimization
Streamlining handoffs, documentation, and metrics to reduce burnout and demonstrate impact.
Training Formats
We believe the most effective training happens on-site, in your environment. Our offerings include:
- On-Site Workshops – Customized training sessions at your facility.
- Leadership Development – Preparing senior navigators for supervisory and program management roles.
- Team Bootcamps – Intensive skill-building for groups of new or transitioning navigators.
- Ongoing Support – Coaching, skill-building guidance, and refresher sessions to sustain growth.
Why It Matters
Investing in navigator training leads to:
- Increased patient satisfaction and retention.
- Reduced navigator burnout and turnover.
- Measurable outcomes that support ROI and accreditation.
- Stronger collaboration across the oncology care team.
Let’s Train Together
Your patients deserve navigators who are prepared, confident, and empowered.

